Hip Pocket Workwear & Safety Hip Pocket Workwear & Safety is a long‑established, locally owned retail success story with more than three decades of steady growth and a reputation as a trusted provider of workwear, safety gear and corporate apparel. Established in 1993 from a small shopfront in Bendigo, an expansion to their new home in Ballarat in 2000, and now with over 50 locally owned stores Hip Pocket Workwear & Safety is a major retail operation proudly serving everyone from small local trades to the largest employers, right across Australia with high-quality, purpose made apparel and accessories. Guided by the philosophy “we’re from around here” the Hip Pocket Workwear & Safety team combines genuine community connection with the strength, systems and stability of a nationwide network to provide high quality work and safety wear products and tailored embroidery and decoration services. The Hip Pocket Workwear & Safety Team are renowned for their fast, high‑quality turnaround, loyal customers and true local partnerships, ensuring their enduring and ongoing success in a highly competitive market. The Role Reporting to the Operations Manager, the Retail Internal Sales Lead guides and elevates the internal sales capability of the internal retail sales team. You will lead by example on the floor, to coach and supervise the team, elevating their skills to ensure customer relationships are built, new business opportunities are identified, and customer data is captured and followed up. Reporting to, and supported by the Operations Manager, this people focused role will see you use your retail sales experience, personable, curious and optimistic attitude to model sales language and behaviors that ensure interactions go beyond the transactional, naturally identifying new business opportunities. Paired with your experience supervising or training retail colleagues or teams, you will take a lead role in the supervision and development of the retail internal sales team at the Wendouree store location. Key Responsibilities With support, coach and build sales confidence and aptitude in the retail internal sales team Identify, record and progress opportunities in Erply and ensure quality referrals Provide customer insights to support range, stock and promotional decisions With support, lead, roster train, and motivate the retail internal sales team Attend weekly WIP meetings with Operations Manager to support your own leadership development Lead day‑to‑day retail internal sales operations, including service, presentation and opening/closing duties What You’ll Bring Demonstrated experience training others to undertake sales interactions that naturally establishes customer relationships Retail, sales or other relevant similar customer facing experience is required, however formal management experience is not Excellent communication and stakeholder management skills Ability to lead, supervise and motivate teams to reach retail internal sales performance standards of behavior Optimistic, self-driven and proactive approach with exceptional attention to detail Industry knowledge would be advantageous Must be available to work full-time, in store, Mon-Friday between 8:00am and 5:30pm and Saturday between 9:00am and 2:00pm Why Join Hip Pocket Workwear & Safety? You’ll be supported by an expert leadership team who are eager to share their knowledge and help you grow and develop in your role Family friendly culture with plenty of variety in your tasks Competitive salary and conditions plus regular professional development reviews Benefits Full‑time, ongoing role genuine career development pathway Competitive renumerations plenty of training and support along the way Step into leadership supervise, coach & roster the retail internal sales team Additional Essential Requirements The successful applicant must have unlimited Australian working rights, have a driver’s licence and their own reliable vehicle. The successful applicant may be required to satisfactorily pass preemployment assessments for example: medical, physical, drug screen, criminal history check reference checks and psychometric assessment ahead of commencement in the position. About JK Personnel At JK Personnel our specialist team of permanent recruitment consultants understand the importance of finding and retaining the right people and have a proven track record of successfully placing candidates in permanent positions across various industries. We take pride in our ability to find the ideal candidate that will provide long-term value to an organisation and doesn’t just fit but thrives. Our extensive local network, industry knowledge, and dedication to our clients and candidates have solidified us as recruitment experts and leaders in permanent recruitment. How to Apply Please click 'apply' and follow the prompts to submit your resume along with a cover letter that briefly outlines your relevant experience and interest in the role. f you would like to know more, please contact Kate Kilbourne 0429 911 585 . Applications close for this role on Wednesday the 11th of February at 5:00pm
