Job Description We are looking for a Client Partnership Manager to join our Client, Growth and Strategy team on a 12 Month Contract. Focusing on our fintech clients, as a Client Partnership Manager your responsibilities will include: Deliver key Account Management of assigned client portfolios for mutual business growth and to strengthen relationships. Own and manage client opportunities from initiation to implementation, including cross-selling, project work, and increased product usage. Create and implement business strategies to meet the business objective goals and revenue targets. Enhance the overall commercial relationship between Cuscal and each client through development of tailored and professionally delivered business objectives. Record and maintain client contact reports, client records, opportunities, and contract information in CRM in a timely and consistent manner. Be a client advocate internally and provide supporting education for client concerns and opportunities. Offer outstanding client service to retain and grow client relationships. Accountable for being the primary escalation point and facilitate major Strategic and Operational issues resolution. Be abreast of market trends and competitor knowledge to remain a market leader in the industry.
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