Job Title Bioservices Operations Officer Job Description An excellent opportunity is available for a Bioservices Operations Officer to join the Bioservices Department at Australia’s pre-eminent biomedical research institute. About the Position The Bioservices Operations Officer is responsible for a range of operational tasks across the Bioservices department. This role is primarily responsible for the processing and issuing of orders placed by internal and external clients through our online mouse ordering system (MOS) and the institute’s Animal Management System (AMS), ensuring accuracy and efficiency in all transactions. A significant focus of this position is on administrative tasks, including the generation, management, and analysis of detailed reports to support animal breeding programs and the preparation of monthly accounts. The Bioservices Operations Officer is expected to regularly collect, review, and interpret data from MOS and AMS, providing insights and recommendations to improve operational effectiveness. Additionally, the role involves sourcing, verifying, and ordering supplies necessary for the animal facilities, maintaining thorough documentation and inventory records. The position requires close collaboration with a variety of staff to uphold high standards in order processing and administrative reporting. Encouraging a team environment, modeling professional behavior, and potentially overseeing indirect supervisory responsibilities are also essential components of this role. This role will be involved in the support of institute operational processes, including risk management, safety and regulatory compliance. Selection Criteria Essential Knowledge and Skills: Certificate or Diploma in Business Administration Proficient in computer literacy, document control and Microsoft Office (Word, Excel). Demonstrated experience in an administrative capacity. Outstanding written and verbal communication. Skilled at workload organisation and prioritisation. Professional telephone manner. Desirable Knowledge and Skills: Animal management systems knowledge preferred but not essential. Personal Qualities: Self-motivated, able to work independently on multiple projects. Strong interpersonal and communication skills with staff and external partners at all levels. Quick to adapt to changing environments and priorities. Conscientious, reliable, and aligned with Institute values and culture. Terms of Appointment This position is an ongoing role in a full time capacity . Salary is Professional Services Employee Level 5 ($82,018-$94,209) . Very attractive salary packaging options are available for general living expenses, meal entertainment, novated leasing and more. 12% superannuation payable, plus up to a further 5% after the first 6 months of service via our matching superannuation scheme. General enquiries can be directed to Shauna Ross – sross@wehi.edu.au A position description is available here . How to Apply Please apply by uploading your CV, cover letter and a document addressing the key selection criteria in pdf format. Application Closing Date: Tuesday 10 February 2026
