Workforce Team Leader – Residential About ACH Group: For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we’re able to create good lives for our customers. With purpose led roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers. Supported by and reporting to the Workforce Manager Residential, you will be passionate about supporting Care Workers to be their best therefore enabling our customers to live a Good Life. You will oversee responsibility for the operational management and supervision of the Care Worker staff within the Residential Care Home. About the Role As a Workforce Team Leader, you will champion a calm, inclusive environment where residents are truly known, respected, and supported to live life on their terms. Leading by example, you will coach and empower your team to deliver care that reflects the unique rhythms and preferences of each resident — not just tasks. You’ll play a pivotal role in ensuring our residential home model thrives by fostering teamwork, continuous learning, and high standards in care and hospitality. What You’ll Do Mentor, nurture, coach and inspire Care Workers Team training, constructive feedback and development initiatives Support the recruitment, induction and onboarding process Drive a customer centric approach Positively contribute to the financial performance and strategic direction Drive continuous improvement using workforce/customer feedback and forums Ensure services are provided in line with the aged care standards Contribute to accreditation processes What We’re Looking For Proven leadership experience in aged care, hospitality, or a related setting. Certificate IV in Leadership & Management or equivalent experience. Strong communication, problem-solving, and coaching skills. A genuine commitment to person-centred, rights-based care approaches. National Police Check (within 12 months), current driver’s licence, and compliance with vaccination requirements. ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health). How to Apply: Press ‘Apply’ now. ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.
