About Brighter Super: At Brighter Super it’s all about the personal connections, guiding our members to retire confidently as a member first fund – we live by the philosophy that our members come first in everything we do. Since 1965, we have been a trusted and reliable provider of investment, advice and insurance services. We’re a 100% member-owned, Queensland-based, open superannuation fund, built on the foundation of three funds (LGIASuper, Energy Super and Suncorp Super) where we manage more than $36 billion in retirement savings for over 348,000 members. Our members come from our foundation industries of government, finance, electrical and energy sectors, alongside a diverse cross-section of the wider community. Our Brighter Super team is essential to our success, embodying our core values of Aspiring for our members, Unlock innovation, Performance with purpose, and Winning together. We value every Brighter team member – Brighter people, Brighter futures, Brighter together. This commitment fosters a supportive and collaborative work environment where each individual is empowered to thrive. Together, we are building a brighter future. About your new Role: As a Member Account Specialist, you’ll play a key role in growing Brighter Super’s membership and funds under management. You’ll connect with prospective and existing members through tailored sales activities whether over the phone, virtually, or face‑to‑face to promote the benefits of Brighter Super. This role is all about building strong relationships, delivering excellent service, and helping members achieve brighter financial futures. Drive membership growth and funds under management through effective B2C sales strategies. Promote and sell Brighter Super to prospective and existing members Engage members via phone, virtual meetings, and face‑to‑face interactions Conduct member engagement activities such as Super Health Checks, webinars, seminars, toolbox talks, and event participation Tailor sales approaches to meet individual member needs Build strong, lasting relationships with members Collaborate with the wider team to share knowledge and support learning Maintain a positive, professional, and committed approach to role requirements Align your ongoing studies and career development with the future needs of the role About You: You are a commercially minded professional who thrives on building strong relationships and delivering tailored solutions. With integrity and initiative, you take ownership of your work, see challenges as opportunities, and contribute to the organisation’s goals with creativity and collaboration. You enjoy working as part of a team, mentoring and learning from others, and are motivated to grow both personally and professionally. 3 years’ experience in sales, customer service, or relationship management Strong interpersonal, influencing, and relationship‑building skills Effective listening and analytical ability to understand client needs Exceptional organisational skills, self‑discipline, and accountability Outstanding written, oral, and presentation communication skills Willingness to travel regularly and attend some after‑hours events RG146 accreditation (superannuation) or ability to obtain within 60 days A collaborative mindset with a passion for contributing to team success Why choose Brighter Super: We pride ourselves on being a great place to work, where you matter! Here are some things that you will be able to enjoy; Workplace flexibility, with the option to work up to 50% of your week from home Up to 18 weeks paid parental leave super Purchased leave Career pathways Reward and recognition program Employee Assistance Program Holistic benefits and well-being offer through Perkbox If you know that you are a “Bright Person” and are seeking a “Brighter Future”, please apply now!
