Job Description As an Orthodontic Treatment Coordinator , you’ll be the first point of contact for patients beginning their orthodontic journey. You’ll guide patients through consultations, present treatment plans, explain financial options, and ensure they feel informed, supported, and confident throughout their care. You’ll also collaborate closely with orthodontists, the clinical team, and the Practice Manager to maintain efficient clinic operations and deliver an outstanding patient experience. Key Responsibilities: Welcome and support new patients through initial orthodontic consultations Present treatment plans, payment options, and answer patient questions clearly and empathetically Coordinate appointments, follow-ups, and ongoing patient communications Act as a liaison between patients, orthodontists, and clinic staff Maintain accurate patient records, treatment progress, and reporting Deliver exceptional patient service with professionalism and care Assist the Practice Manager with clinical efficiencies and staff development Support the clinical team to ensure smooth, high-quality patient care
