About YouYou will be responsible for providing DFV settlement casework support to newly arrived people, especially Humanitarian Entrants and Refugees, who have arrived in Australia within the last five years (or more depending on circumstances) and ensure contractual obligations under the relevant funding programs are met. You will facilitate engagement, conduct risk assessments, provide safety planning & DFV related casework support and facilitate referral pathways to ensure refugee and migrant clients are adequately supported around their DFV and settlement needs.Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.Essential CriteriaYou bring proven experience delivering culturally responsive DFV casework, including CRASF Level 1 risk assessment, supported by at least three years’ relevant experience and/or a tertiary qualification in Social Work, Human Services, or a related field. You have strong knowledge of the DFV and multicultural sectors and experience providing high-quality support to CALD communities. You communicate effectively, navigate complex situations with confidence, and build client capacity and engagement. Strong written, interpersonal, and computer skills are essential, and lived experience of forceful displacement and migration is highly valued.About UsSettlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.About our BenefitsSalary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!Access to in-house training and learning opportunities for professional development and growth.Access to our inhouse wellbeing programsWorking alongside professional and dedicated team members all wanting to make a difference in our communitiesAbout our Recruitment ProcessSSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.Our Commitment to DiversitySSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ community, veterans, refugees and people with disability.To ApplyIf excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.Applications close Friday, 30 January 2026If you would like more information on the recruitment process, please contact the talent acquisition team at talent@ssi.org.au or mkhooblall@ssi.org.au or call us at 0410 801 184.A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at talent@ssi.org.au Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.
