Your New Company This company delivers exceptional logistics solutions, driven by a Global Integrated Management System that enhances efficiency across every aspect of their operations. By proactively assessing and minimizing risks, they ensure that their services are not only effective but also safe and compliant. What truly sets them apart is their commitment to continuous improvement, constantly refining their approach to deliver results that exceed expectations. Your New Role - Export Coordinator We are looking for a motivated individual with a strong focus on customer service to join our team full-time in the role of Export Coordinator. Liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG) Maintaining up to date communication with clients, efficiently providing guidance and shipment/enquiry status Ensuring all client KPI’s are achieved, and information is processed through Insight in an efficient manner Verifying cargoes suitability for international transport and making relevant arrangements should the freight require repacking or fumigation Facilitating airfreight /seafreight bookings of various types of cargo including dangerous goods Ensuring competitive buying Timely and accurately completing export clearances and preparing export documentation (inclusive of DG and consular documentation) Pre-alerting and monitoring consignments in a timely manner Completing billing process (timely and accurately coding supplier’s invoices and preparing files for handover to Accounts) Assisting with tenders and competitive RFQ’s Participating in general office and warehouse tasks as required The successful applicant should demonstrate; Minimum of 2-3 years’ experience in export operations Export Coordinator experience Knowledge of customs and freight forwarding terminology Ability to quote air / sea and courier shipments as and when required Strong problem-solving skills Advanced negotiation and relationship skills High level customer service skills Positive and professional attitude Proficient in CW1 Cargowise operating system & the Microsoft Office suite High attention to detail and strong planning and organising skills Ability to prioritise tasks effectively in a busy work environment Excellent communication skills both verbal and written Ability to work autonomously and within a team environment Excellent working knowledge of Customs Systems What you'll get in return As an Export Coordinator, you will have ongoing personal development, training, and career progression opportunities. Your salary will be highly competitive, and you will be able to own the role at hand. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.