Lead the front office team and deliver exceptional guest experiences Full-time role with above-award salary and discounted accommodation Live and work in the heart of Nhulunbuy with a great local venue Join us as the Front Office Manager at Walkabout Lodge & Tavern! In this exciting role, you will be at the heart of our guest experience, guiding our reception team to deliver exceptional service and ensure every guest has a memorable stay. You’ll play a crucial role in enhancing the efficiency and smooth operation of our front office department. Key Responsibilities: Team Management: Lead, motivate, and manage a team of receptionists and housekeepers. Hotel Banking: Perform and oversee all hotel banking activities accurately. Accommodation: Oversee the daily operations of accommodation facilities, ensuring high standards of guest service and property maintenance, while optimizing occupancy and revenue. Front Office Duties: Work at the front office reception, handling check-ins, check-outs, and guest requests with professionalism. Function Coordination: Assist with inquiries and bookings for hotel functions. Administrative Support: Assist with various hotel administration tasks as needed. Why join us? Be rewarded with a competitive Salary package. Enjoy exclusive staff discounts and priority seating on the unforgettable OBJ Adventure Tours – experience the best of the region firsthand! Take advantage of free access to the Aquatic Centre next door, including after-hours access! As a Nhulunbuy local, benefit from special local fares with Air North – making travel to Darwin more affordable than ever! Make life easier with access to discounted accommodation onsite. Requirements: Proven experience in a front office management role or similar capacity. Strong leadership skills with the ability to manage and motivate a team. Excellent communication skills and a customer-focused approach. Ability to handle multiple tasks and prioritize effectively. Working Hours: Full-time position. Monday to Friday, with occasional weekend work. About us : Located in the heart of Nhulunbuy, The Walkabout Lodge offers a friendly, local atmosphere perfect for enjoying a drink or two in our relaxed beer garden. The attached bistro – Flinders Bar & Bistro, is a popular destination for both locals and visitors, offering exceptional service and a warm, inviting atmosphere. If you are interested in this position, please send your application via the APPLY NOW function.
