Practice Integrity & Governance Partner Location: North Ryde (though flexible across NSW) Permanent Full-time About Us At New Horizons, we’re committed to enhancing wellbeing and creating inclusive communities. The Role Join our Clinical Excellence Hub and help safeguard service integrity across disability, aged care, mental health, and injury management supports. You’ll lead governance and compliance activities, reduce restrictive practices, and drive continuous improvement. What You’ll Do Deliver governance and compliance activities across NDIS, Aged Care, Mental Health, and iCare frameworks Develop and implement policies and guidelines to support implementation of best practice Maintain accurate reporting and analysis of restrictive practices data Coordinate audits and reviews to ensure practices are appropriate and identify improvement opportunities and risks Provide guidance and education on positive behaviour support and alternative strategies and other models of support Liaise with external bodies and collaborate internally to ensure compliance and best practice About You 3-5 years experience in roles within disability, community or social services Deep understanding of NDIS, safeguarding, behavior support, and incident response processes. Experience in governance, compliance, and risk management Skilled in data analysis and coaching Proficient in Microsoft Suite and CRM (Salesforce desirable) Diploma or Bachelor’s degree in relevant fields Community Services, Disability, Social Work, Mental Health, or a closely related discipline desirable Probity & Compliance Requirements Proof of right to work in Australia National Police Check (obtained in the last three months) NDIS Worker Screening Check Working with Children Check Unrestricted Australian Drivers Licence Why Join Us? Purpose-driven organisation Collaborative, values-led culture Flexible work options (Hybrid role with three days in the office) NFP salary packaging Work 40 hours per week and have a Rostered Day Off (monthly) At New Horizons, we are passionate about creating a unified organisation where our teams work seamlessly together to deliver exceptional service that enhances the lives of our customers while at the same time improving employee experience and career development opportunities. We align our work with our organisation’s values - fostering a culture of collaboration, trust, and accountability. As part of our team, you’ll be empowered to take initiative and use your talents to improve the lives of our customers. Together, we are a community committed to transforming lives through our services, embracing challenges with creativity and adaptability for lasting positive impact. How to Apply Please apply via the link now – our application process is mobile friendly. For related queries or questions please feel free to contact the recruitment team on recruit@newhorizons.net.au Due to high volume of applications, only shortlisted candidates will be contacted IMPORTANT: New Horizons is an equal Opportunity Employer, and our people represent the community which we service. We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds. Due to the specific support needs of the customer base and the inherent program requirements, there is a genuine occupational requirement for female applicants to apply, under the exception clause of the NSW Anti-Discrimination Act 1977 – Section 31. New Horizons values diversity and encourages applications from people from all walks of Life. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support. New Horizons acknowledges all aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
