OTR – Store Manager OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the Role Responsible for the day-to-day operations of the store. This would include but not be limited to; Building a sales and customer satisfaction culture Deliver Guests with best product and service to fulfill the OTR Promise Execute the OTR Standards Implement initiatives and promotions in store Manage and address HR, safety and operational matters as they arise Coach, train and support the store team Recruitment, training and development of new and existing team members Determine appropriate product mix, stock levels and service standards, while maintaining an accurate inventory and financial records About You & Your Skills Leadership experience in a retail/hospitality capacity A passion to drive your own career, and others around you, forward Well-developed and professional communication skills Passion for delivering exceptional customer service and training to others Ability to adapt to change Strong attention to detail Strong sense of teamwork Some Perks of Joining the Team Team member offers and discounts through the OTR app Barista coffee training Step Up Incentive Program – opportunities to earn up to eight weeks’ pay Broad career development opportunities across our global network For the exciting opportunity to be a part of our amazing team, please apply today! Pre-Employment Requirements: The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.
