About the role The role of Care Partner works within the Mission and Mission in Action of HammondCare and plays a pivotal role in supporting older adults to live independently and well in their own homes. The role is responsible for client centred care planning and clinical care management, whilst supporting the Client Care Operations Manager in achieving strategic objectives and growing the clients we care for at HammondCare. To be successful in this role it requires a deep understanding of aged care services, a client-centred approach, and strong communication and coordination skills. This role is Permanent full-time position Monday to Friday in the HammondCare at Home Team in Tuggerah. Responsibilities You will work closely with clients, families, and multidisciplinary teams to develop and implement personalised care plans that align with each client's unique needs, preferences, and goals; The Care Partners assist in providing services tailored to the needs of individual clients, delivered within budget and service expectations, including ongoing client assessment and the development of care plans in consultations with key stakeholders. Responsible for care management of existing clients and client-related KPIs Ensuring the care plans are up to date for our clients, and they’re receiving an appropriate amount/type of care that corresponds with their need, approval and funding Provide professional and competent day-to-day delivery of services to clients in line with service expectations and work to ensure that staff have a respectable understanding of our individual clients’ needs and preferences. What you need to Apply? Certificate IV in Aged Care, Certificate IV in Disability, Certificate IV in Community Services, Diploma of Community Services (Case Management) or Diploma of Ageing Studies and Services 2 years experience in aged care, home care, or community care, with a passion for client-focused service delivery. Strong ability to develop, implement, and review personalised care plans. Excellent communication and relationship-building skills, with a commitment to advocacy and person-centred care Knowledge of the Home Care Packages Program, CHSP services, Aged Care Quality Standards and Commonwealth Home Support Programme Strong problem-solving, organisational, and coordination skills. Experienced in operating effectively in a multi-site environment. A current driver’s licence and safe driving record. Willingness to travel between HammondCare’s sites and services. Strong administrative and computer skills. Benefits - What’s in it for you? Maximise your take-home pay with salary packaging Training & career development opportunities Paid Bonus Schemes e.g. Refer a Friend Employee Assistance Program (EAP) Discounts across a range of household names such as JB HI- FI, Samsung and The Good Guys Fitness Passport Membership: Unlimited visits across all fitness facilities in the HammondCare program Individual and Family memberships available Full facility access can include gyms, group classes and pools If you are ready to make a difference with HammondCare, Apply Now! For any specific queries please contact ccanham@hammond.com.au All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checks. HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.
