Sport and Recreation supports and encourages participation and success in sport and active recreation through delivery of; grant funding for sport and active recreation organisations and clubs, infrastructure and participation programs, the operation of precincts and venues, and through engaging and partnering with theactive industry across Queensland.We're investing in our community to enrich the Queensland way of life through sport and active recreation, and we're also working to enable Queensland to deliver the Brisbane 2032 Olympic and Paralympic Games on time and on budget. The Group Accommodation Manager has an organisational leadership role and its main function is management and planning of Accommodation and Events at the Gold Coast Performance Centre. This role leads and manages bookings and front of house service delivery functions at the Venue, including supervising and coordinating guest and facility issue management, event program delivery, safety considerations, financial management and general overall venue performance. In this role you will: Lead and manage the bookings and front of house service delivery team to ensure the delivery of quality and safe experiences at the venue. Develop and ensure appropriate standards of client service and relationship management so as to position the Precinct as an exemplar sport and activerecreation accommodation facility. Lead the implementation of policies and procedures for the effective operation of the venue. Ensure compliance with relevant workplace health and safety legislation and associated requirements. As part of the leadership team, contribute to the development of marketing and promotion strategies for the venue. Provide leadership and direction in the implementation of sport and recreation events and accommodation programs, including development of site-specific program risk management guidelines. Provide leadership and direction in ensuring appropriate standards of client service delivery and stakeholder management within the venue and local community. Contribute to a workplace culture based on values and behaviours, ensuring a positive work environment that is safe, healthy, diverse, respectful and inclusive. Please take the time to read the Role Description which provides additional details on suitability criteria and mandatory requirements, and feel free to reach out to our contact officer if you have any questions. We look forward to receiving your application! Applications will remain current for 12 months.
