Come transform the future with us! What is a typical workday? We’re looking for a detail-oriented Administration Assistant to support our sales and business development team. This role is key to ensuring accurate data input, monitoring email inboxes and responding promptly and professionally, and effective communication and coordination across the department. The ideal candidate is organised, proactive, and customer-focused. At Dragonfly, you’ll be supported with hands-on training and ongoing development opportunities to help you grow your skills and progress your career within a fast-growing, people-focused business. About Dragonfly: Dragonfly stands for a different way of doing e-commerce delivery in Australia. Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience. At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia. Job Description: As an Administration Assistant, you’ll play an essential role in a dynamic, fast-paced environment, supporting both the sales and business development teams through a mix of general administrative tasks, data entry, and effective communication. You’ll help deliver a seamless client experience by assisting in onboarding coordination with our team in Canada, maintaining clear email communication with customers, and supporting smooth collaboration across departments. In this varied role, you’ll prepare sales materials and presentations, monitor customer inboxes to ensure timely, professional responses, maintain accurate, up-to-date client information, and assist with reporting. Your strong organisational skills, attention to detail, and customer-focused mindset will help drive efficiency, streamline internal processes, and support exceptional client outcomes. Key Responsibilities: Maintain accurate and up-to-date communications through data entry. Monitor shared inboxes, ensuring all client enquiries are responded to promptly and professionally. Assist in client onboarding processes, coordinating with internal teams and providing relevant documentation. Assist with reporting and performance tracking. Coordinate with internal departments to support collaboration, timely follow-up, and smooth internal workflows. Provide general administrative support to the Sales team, including scheduling, reporting, and general coordination tasks. Qualifications and Experience: At least 1 year of experience in administration, sales support, or a similar coordination role. Proficient in Microsoft Office Suite, particularly Excel, Outlook, and PowerPoint. Excellent organisational skills and strong attention to detail. Strong customer service mindset with clear and professional communication skills. Ability to manage competing priorities and meet deadlines in a fast-paced, team-oriented environment. Why Join Dragonfly Shipping? Competitive remuneration package. Enjoy a hybrid working environment. Dynamic team-oriented, supportive environment. Growth and development opportunities. Opportunity to make an impact and be a part of a rapidly growing Company. Regular team events, recognition programs, and wellness initiatives. Supportive leadership that invests in your professional growth and wellbeing. Ready to make your next move? Apply Now! Sending packages should be simple. Dragonfly stands for a different way of doing e-commerce delivery in Australia. Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience. At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia. Welcome to Dragonfly.
