Are you ready to do what you love? Join our team as the Assistant Venue Manager at Felons Brewing Co. Felons Brewing Co. is a modern brewery and hospitality destination located beneath the Story Bridge on the banks of the Brisbane River. We brew balanced, approachable beers and create vibrant, welcoming experiences that celebrate Brisbane, community, and connection. We’re looking for an Assistant Venue Manager who thrives on the floor, leads with purpose, and sets the standard for service excellence. Reporting to the Venue Manager, you’ll play a key role in delivering seamless guest experiences, developing high-performing teams, and supporting the day-to-day operations of a high-volume, premium venue. This is a hands-on leadership role requiring a strong floor presence, including nights and weekends, to ensure visible leadership during peak trade. Key Responsibilities Lead and oversee large-scale service periods, managing shifts with 80 team members in a high-volume environment. Manage the floor with a strong focus on service quality, product execution, and overall venue atmosphere. Ensure full compliance with all liquor licensing, RSA, and regulatory requirements at all times. Provide ongoing coaching, training, and performance feedback to develop a high-performing team. Confidently manage guest recovery, issue resolution, and conflict situations, ensuring positive outcomes. Maintain exceptional venue cleanliness, presentation, and operational standards, aligned with a world-class hospitality experience. Work collaboratively with other Howard Smith Wharves venues and central departments to achieve shared goals and best-practice outcomes. Demonstrate and maintain a high level of knowledge across all food and beverage offerings, ensuring accuracy and consistency in service delivery. Champion and embed a guest-focused culture, leading by example in all aspects of daily operations. What we are looking for: Previous experience in managing and coaching teams RSA essential, RMLV desired A background working in high volume hospitality environments. Intermediate computer skills Why you’ll love working for us? Development opportunities/career pathways 50% team discount precinct wide Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services Team recognition rewards Extra week of annual leave after 5 years of service A collaborative and inclusive work culture, where your contributions truly matter. The chance to play a critical role in the exciting growth phase of ARTEMUS Group. Our Culture: At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do. Join us in building the future of ARTEMUS Group by supporting our growth with the best talent in the market!
