The Business Patties Food Group is a value-led organisation with a rich Australian history, home to some of our most iconic and enduring brands including Four’N Twenty, Patties, Herbert Adams, Nanna’s, Lean Cuisine, Weight Watchers and On the Menu. Our company values of Courage, Trust, Integrity, and Ownership reflect our origin as a proudly local company and have helped form a strong foundation for international growth. Patties is the market leader in frozen savoury and frozen meals categories, with 6 manufacturing sites across Australia and New Zealand, and a workforce of over 1700. Our purpose is to delight our customers with delicious and convenient food, yesterday, today and forever. The Role We are seeking two experienced Quality Assurance Officers to support and drive the Patties Quality Strategy at our Bairnsdale site. These are morning shift roles operating from 11:00pm to 7:00am . One position is rostered Monday to Friday , while the second role operates Tuesday to Saturday Reporting to the Food Safety & Quality Manager, and working closely with the site operations team, the key purpose of these roles is to support and continuously improve our quality assurance and food safety programs to ensure our processes consistently meet and exceed customer expectations. These roles provide a unique opportunity to work hands-on with our products, including sensory evaluation of our famous meat pies (beef, chicken, lamb, and pork) to ensure that taste, texture, and overall product quality meet the highest standards. Liaising directly with Production and Quality management, your duties will include but are not limited to: Educating and engaging production staff on GMP requirements and quality standards around production lines. Conducting daily checks and line-walks on production lines to ensure CCPs, QCPs, and X-Ray checks are consistently met. Performing GMP audits and internal audits to verify quality and production processes. Assisting the Quality Manager with internal and external audits. Maintaining site document control and procedures to ensure operational compliance with established practices and standards. Providing food safety and quality training to production staff. Continuously verifying staff training levels in food production and ensuring personnel responsible for food safety have the appropriate skills and practical knowledge. Conducting sensory evaluations of products, including our range of meat pies (beef, chicken, lamb, and pork), to assess flavour, texture, and overall quality, and providing feedback for continuous product improvement. Investigating non-conformances and performing root-cause analysis. Advising production and management on quality performance and systems improvements. The Person To be successful in this role, you will be highly motivated with excellent communication and interpersonal skills. Experience in quality compliance and manufacturing environment is desirable. You will also demonstrate the following: Previous experience in the same role or one of a similar nature. Initiative and energy to deliver within deadlines. A strong passion for quality and your ability to work independently and cooperatively in a team environment will ensure your success. You will demonstrate high attention to detail, problem solving and decision-making skills to achieve the desired outcomes. Have the confidence and skills to drive the quality culture and support the operations team through processes will be highly regarded. What we offer you At Patties Food Group we are passionate about our people, brands and culture! We are an Equal Opportunity employer, committed to providing an inclusive environment where all employees are treated fairly and with respect. As a member of the Patties Food Group team, you will have access to; Generous employee benefits such take home product for you and your family to enjoy! Employee Assistant Program (EAP) services, supportive parental leave options and multiple social and engagement activities. Patties people; hungry humble and focussed. Join us now! We do not accept unsolicited resumes from employment agencies. No fee of any type will be paid in the event we hire a candidate whose resume is submitted by an employment agency to any of our employees without a valid written recruitment agreement. Such resumes shall be deemed the sole property of Patties Food Group.
