Company : Hastings Deering (Australia) Ltd What you’ll be doing Hastings Deering is looking for an experienced Parts Interpreter to join our Rockhampton Branch. This is a Permanent, Monday to Friday role. As a Parts Interpreter you will: Provide a high-level service to customers to efficiently manage their parts queries, requests and quotes Utilise your analytical ability to review CAT resourcing for confirmation of correct part numbers to complete orders Manage an efficient phone service, answering all calls and providing a professional and effective customer experience Perform administrative and cash management practices including receipting of cash, cheque and credit card payments Provide timely responses to customer order status requests, ensuring lead times are effectively communicated Identify opportunities to -up-sell parts consumables including fluids, tools, accessories, & novelties Who are we and why work with us? Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia. When you join our team at Hastings Deering, you’ll benefit from: Body, Mind & Wallet Support - Free health checks, Employee Assistance Program, income protection insurance, and discounts at major retailers. World-Class Training - We’re one of only eight Caterpillar Centres of Excellence globally. Learn from the best in CAT and boost your skills. Career Paths That Work for You - Grow into leadership, technical specialist, or support service roles. At Hastings Deering, we align with YOUR goals. Get more time back in your life - Our work schedules are made to fit your life, giving you the flexibility to take care of what matters most outside of work. Security you can count on - Enjoy the stability of a long-term career with Hastings Deering, backed by global strength. About you: Knowledge of CAT and associated products, parts and services is desirable Forklift Licence desirable Excellent customer service and interpersonal skills Intermediate computer skills Excellent time management skills and the ability to work autonomously Proven self-motivation skills with the ability to gain an understanding of the business systems that we operate High level of attention to detail Well-developed verbal and written communication skills Previous warehouse experience would be desirable Interested? Here’s What’s Next: If you’re interested in growing your career with a large OEM, we’d love to hear from you! Apply Now – click the button below. Enquiries: 1300 071 618 Contact: Shane Mathers, Talent Acquisition Partner - shane.mathers@hastingsdeering.com.au Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.
