About The Role Join National Tiles as a Trade Assistant based at our Hoppers Crossing store , where you will drive sales and provide exceptional customer service by guiding customers through their projects. This is a part-time position offering 30 hours per week across a Wed-Sat roster Key Responsibilities: Greet customers with genuine warmth, making them feel welcome and valued Build and maintain strong relationships with our valued customers that drive repeat business Contribute to a store experience that reflects the highest industry standards, with care in every detail Provide expert product advice and recommendations, proactively driving sales across the full National Tiles range Recognise opportunities to upsell, cross-sell and re-engage inactive accounts Manage the end-to-end process from quotes to delivery and stock management with accuracy and clear communication Safely operate a forklift to assist with deliveries, arrivals and dispatch Champion a safe workplace following our health and safety practices About You Motivated, results-driven, and passionate to achieve results Quick to adapt, multitask and thrive in a fast-paced environment A confident communicator who builds trust and delivers great customer experiences A collaborative team player with a positive, safety-first mindset Physically capable of handling heavy items (in excess of 25kg) with safe lifting techniques Hold a forklift licence or willing to obtain one What We Offer Access ongoing training and career development through our National Tiles Academy Enjoy generous incentives and weekly pay Enjoy great savings across a wide range of retail brands though our employee benefit apps Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions Receive exclusive staff and family discounts to bring style into your own home About Us: At National Tiles, we’re more than a retailer - we’re a trusted partner in helping Australians shape the homes they love. Every day, our team listens, inspires and brings design dreams to life. How To Apply: If you’re ready to be part of a team that values teamwork, connection and respect, we encourage you to apply now! If you have any questions about the role or your application, email recruitment@nationaltiles.com.au
