Workers’ Compensation & Injury Support Lead Tomago Head Office – Newcastle, NSW About the Opportunity We are seeking an experienced Workers’ Compensation and Injury Support Lead (WCIS Lead) to play a key role in the delivery and oversight of Bis’ workers’ compensation and injury management programs. Reporting to the People & Culture Manager, this role provides expert leadership across injury management, occupational rehabilitation, workers’ compensation compliance, and return-to-work outcomes. You will work closely with operational leaders, People & Culture, Safety, insurers, regulators, and external providers to ensure strong governance, positive employee experiences, and effective risk and cost management. This is a senior, hands-on role suited to someone who enjoys balancing technical expertise with stakeholder engagement in a complex, multi-site environment. Key Responsibilities In this role, you will: Lead the delivery of effective injury management and return-to-work programs to achieve timely, safe, and sustainable outcomes Provide expert guidance and technical leadership to Return-to-Work Coordinators and injury management stakeholders Act as the primary relationship lead with insurers, third-party administrators, rehabilitation providers, regulators, and legal partners Ensure compliance with workers’ compensation legislation, licensing, and self-insurance requirements across state and federal schemes Monitor claims performance, analyse injury and claims data, and identify trends, risks, and preventative opportunities Prepare and present reports, insights, and recommendations to senior leaders and the Executive team Support audits, policy renewals, and governance requirements relating to workers’ compensation and injury management Champion a proactive approach to health, safety, and wellbeing aligned with Bis’ Zero Harm commitment Lead, mentor, and develop a small injury management team to build capability and consistency About You You will be well suited to this role if you bring: Demonstrated experience in workers’ compensation, injury management, and workplace-based rehabilitation Strong working knowledge of the Comcare scheme, with broader exposure to state-based schemes desirable Experience partnering with insurers, rehabilitation providers, medical practitioners, and legal stakeholders Confidence engaging with operational leaders and executives on complex and sensitive matters Strong analytical capability, with experience using injury and claims data to drive insights and improvements Excellent communication, negotiation, and relationship-building skills A practical, solutions-focused mindset with strong attention to detail Tertiary qualifications in a medical, allied health, or related discipline (or equivalent experience) Experience in mining, resources, logistics, or similarly complex operational environments will be highly regarded. Why Join Us? A key leadership role with genuine visibility and influence across the business Opportunity to shape and strengthen injury management and workers’ compensation practices Exposure to senior leaders and meaningful involvement in governance and decision-making Based at our Tomago Head Office (Newcastle), with some travel to operational sites as required A values-driven organisation committed to Zero Harm, care for our people, and operational excellence
