The Company Waterline Tanks is a trusted, product-led business known for quality, expertise, and long-term customer relationships. Customers come to us because they trust our name, our products, and our people. Sales is important — but relationships always come first. The Role This is a hands-on, front-line role and the face of Waterline Tanks. You'll own inbound enquiries, convert opportunities into sales, and progressively build strong technical knowledge across our products and systems. This is not an administrative or passive order-taking role — your work directly impacts sales outcomes. The Responsibilities Be the first point of contact for inbound calls, emails, and website enquiries Qualify customer needs and guide conversations toward practical solutions Convert enquiries into orders through disciplined follow-up Prepare residential and commercial quotes Build technical knowledge across tanks, plumbing principles, and system applications Own and maintain a clean, active inbound pipeline in Pipedrive Work closely with the Sales Manager and Relationship Manager What We're Looking For Confident phone manner with clear, professional communication Genuine motivation to sell and follow up opportunities Strong customer-first mindset Willingness to learn technical products and applications Organised, proactive, and comfortable using a CRM * Experience in inbound sales, trade sales, or quoting environments (highly regarded) Why Waterline Tanks? This is a role with real ownership, responsibility, and room to grow. At Waterline Tanks, you'll be supported to build technical capability, trusted to manage inbound sales end-to-end, and rewarded for doing sales the right way — by building strong, long-term customer relationships
