THE ROLE The Delivery Lead, Maintenance Delivery Modernization is responsible for driving Homes Victoria's maintenance outcomes. Responsible for a diverse range of projects to improve renter experience and improve the operational delivery model to improve maintenance quality. This role will suit an experienced Business Improvement Manager who has been involved in large-scale service delivery transformation solutions in government or facilities sectors; enjoys working in a fast-paced environment, creating a high performing program, and is focussed on delivery of great outcomes. You will enjoy collaborating with others in a program team and across many disciplines to deliver outcomes. You will be confident in managing competing demands and priorities and have strong interpersonal and written communication skills. ACCOUNTABILITIES INCLUDE Engage with the Maintenance Modernisation Team and the Asset Management Branch to develop a comprehensive understanding of maintenance issues impacting the department's clients. Lead critical activities that improve the ways of working and renter experience through the maintenance lifecycle. Lead detailed reviews of the current maintenance operating practices resulting in recommendations for improvement. Manage and evaluate pilot projects to test new ways of working before implementation state-wide. Facilitate the design and delivery of process and procedure improvements to support the other programme streams. Manage the adoption of new operating practices to support the implementation of new contracts and technology. Please open the position description to read more. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.
