Exciting things are happening at Auswide Bank! Following the merger with MyState Bank, we’re proud to be part of a united financial services group — including MyState Bank, Auswide Bank, SelfCo, and TPT Wealth — dedicated to helping Australians achieve more. The Opportunity We’re looking for a friendly, proactive, and community-minded individual to join our Cooroy or Gympie branch as a Customer Banking Specialist. If you’re passionate about providing exceptional customer experiences and building lasting relationships, this could be the perfect role for you. Your Impact As a Customer Banking Specialist, you’ll: Deliver personalised banking solutions that meet our customers’ needs Build strong, trusted relationships within the local community Support customers with day-to-day banking, lending, and financial advice Contribute to a dynamic, collaborative team environment What You Bring Proven experience in banking or lending — you understand the industry and can hit the ground running. Strong communication skills and a genuine passion for helping people. A proactive approach to problem-solving and delivering outcomes. Exceptional attention to detail and awareness of compliance requirements. Ability to work independently while thriving in a team-focused environment. Why You’ll Love Working With Us At Auswide Bank, we’re invested in your growth: Clear career pathways across banking, lending, and wealth management. Ongoing professional development through face-to-face and digital learning. A supportive, close-knit team culture where collaboration and care are part of everyday life. Competitive salary and employee benefits. A real opportunity to make a difference in the lives of your customers and community. Your Skills & Experience Excellent interpersonal and communication skills. Ability to work independently and collaboratively. Quick learner with the ability to think on your feet. Attention to detail and commitment to compliance. Previous banking and/or lending experience is highly advantageous. Ready to Join Us? Apply by Wednesday 21st January 2026 and help us deliver exceptional banking experiences in Mackay. For questions, reach out to talent@mystate.com.au. Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.