About the Company As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au . Permanent Full-Time positions in Newcastle (min 38hrs p/wk) Attractive hourly rates on offer shift penalties - Level 5 plus reliever allowance Predominantly University based - location near public transport (bus and train), amenities for use, parking available Upskilling and paid training About the role: MSS Security is looking for Security Officer to work at University campuses in the Newcastle area and other locations. The position has been created to identify suitable candidates to cross train and provide relief in two vital positions - Control Room Operator (CRO) and After Hours Duty Officer (AHDO). These roles require the successful candidate to have an ability to multitask, prioritise, comprehensive understanding of procedures and systems used, and approach delicate situations with empathy and maturity. This is in addition to the high standards of customer service that underpins our day to day interactions and operations. Outside of the CRO and AHDO roles, successful applicants will be primarily responsible for providing security presence at the University and to provide excellent customer service to students, staff and visitors as well as opportunities at other locations nearby. Your duties will be, and not limited to: Conduct foot patrols of campuses - outdoors and indoors Ensure property is locked and unlocked as required Direct and help visitors and public to navigate around the campus Write reports in response to incidents Communicate calmly and clearly with key stakeholders Visitors sign in/induction and maintain key registers and issue key passes About you: This role is being offered on a relief roster across Newcastle based sites within the University domain. We are looking for: Certificate II in Security Operations and current First Aid certificate Current NSW Security licence Current Working with Children Check (paid) Dedication, reliability, and a commitment to security Physically fit and able to walk and stand for prolonged periods Excellent communication skills and ability to build rapport with approachability High level computer literacy skills The ability to work with minimal supervision and within a team environment Master Licence Number: 408742075 How to apply MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity. We are proud to: be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .