This is a Care Manager - Ballina role with Bupa based in Ballina, NSW, AU Bupa Role Seniority - mid level More about the Care Manager - Ballina role at Bupa Join Bupa Aged Care and be at the heart of it in Ballina As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that. Due to an internal promotion, Bupa Ballina has full time Care Manager opportunity available now, with a range of benefits that could include : - Free select health insurance products for you and your immediate family up to $5.5k To discuss the role and our benefits contact Sudeepa Banerjee on sudeepa.banerjee@bupa.com.au /0403689837. Bupa Ballina Embrace the coastal paradise of Ballina, New South Wales – a destination that offers a slice of paradise along the stunning eastern coastline. Enjoy a laid-back lifestyle with pristine beaches and an array of water activities in the crystal-clear waters of the Pacific Ocean. Lush rainforests and its warm climate, friendly locals, and a myriad of coastal adventures, makes Ballina the quintessential Australian coastal dream. To learn more about our beautiful care home visit: Bupa Ballina | Ballina Nursing Home The heart of the role: As our Care Manager, you will work as part of a team of empathetic and caring clinical professionals. You will support the General Manager in managing and leading the delivery of person-centred care of residents, ensuring the highest standard of ongoing assessment, care planning and evaluation and clinical governance, helping them to live longer, healthier, and happier lives. Duties include: Oversee the daily clinical operations of the care home Support and lead the care home clinical team including coaching, mentoring, staff allocations and delegation, performance management and education Review clinical incidents, complaints, and changes Lead compliance with AN ACC assessments Manage person-centred care planning and evaluation for residents - including case conferencing with families and carers Prepare and conduct clinical governance audits Oversee medication management in accordance with resident needs and legislative requirements Liaise with allied health, medical practitioners, and other services to provide optimal resident care The Benefits 5-x free telehealth GP appointments through Blua (our digital health platform) for you or your immediate family. VIVA Happier and Healthier - our employee wellbeing program - live healthier and happier – see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you. Career development: You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows. Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it What will you bring? Bachelor of Nursing with current AHPRA is essential Post grad qualification in aged care highly regarded Proven track record in delivering quality clinical care within an aged care or acute setting Excellent clinical assessment skills and care planning capabilities Highly effective communication, leadership, and relationship management skills An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes Be at the Heart of It – your new team is ready to welcome you! Just so you know, everyone will be required to complete pre-employment checks as part of the application process. At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis. Eligibility criteria and conditions apply Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bupa team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Overseeing daily clinical operations ⚕️ Leading the clinical team Managing person-centred care planning Key Strengths Bachelor of Nursing Clinical assessment skills Leadership and communication skills Post graduate qualification in aged care Experience in aged care or acute settings Understanding of Resident Rights A Final Note: This is a role with Bupa not with Hatch.