ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Key responsibilities Build rapport The Doorways Community Connector takes a genuine interest in each person who comes on site, striking up conversations with a friendly smile and warm welcome. They offer refreshments and a chance to connect over a cuppa to help community members to relax. Program Support Depending on the services available at the specific site, the Doorways Community Connector may take part in the activities that support community members. In peak periods, a Doorways Community Connector may assist the Doorways Support Assistant with other frontline activities such as the distribution of material aid and pre-allocated financial assistance cards, as well as referrals to other services, programs, activities and spiritual support. Qualifications and skills (desired/required) Essential for the role is an interest in meeting new people, bringing sensitivity and empathy to all interactions. Desirable previous experience for the role is customer service or connecting with people in a community support setting. Background check requirements Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role: As this role has access to personal details, it will require a Police Check and a Working With Children/Vulnerable People Check. Tuesday and Thursdays 9 am - 1 pm. Development opportunities with this role This role will give volunteers an opportunity to develop customer service skills and build experience in the area of community support. Additionally, there will be access to a range of training opportunities and insight to the work of a large not-for-profit faith-based organisation with expressions in many different areas of society. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.