This is a Burleigh Assistant Venue Leader role with Yo-Chi Frozen Yogurt based in QLD, AU Yo-Chi Frozen Yogurt Role Seniority - junior More about the Burleigh Assistant Venue Leader role at Yo-Chi Frozen Yogurt What’s the role all about? As an Assistant Venue Leader at our Burleigh venue, you’ll be right in the action leading shifts, backing your team, keeping the energy high, and making sure every guest leaves feeling good (and happy with their Yo-Chi!). Who are we? Yo-Chi is about more than frozen yogurt We are here to create feel-good moments every day. From premium products and beautifully designed spaces to warm, welcoming teams, we are driven by positive action, sustainability, and sharing the Chi with our community. What we’re looking for: You’re a natural leader who thrives in a fast-paced, team-focused environment and loves delivering great service. You’ll bring: A customer-first mindset with a positive, proactive attitude Strong communication skills and resilience Previous experience in hospitality or QSR (highly regarded!) What you’ll be doing: Leading shifts with confidence and enthusiasm Supporting the Venue Leader and helping your team perform at their best Keeping the venue clean, compliant, and running smoothly Playing an important role in team culture and overall store performance Why join Yo-Chi? Our people are at the heart of everything we do. We promote a healthy lifestyle and offer leadership development, ongoing training, and genuine career progression. As we continue to grow, so do your opportunities from venue management and area roles to support office positions. If you’d love to be part of Yo-Chi during this exciting stage, apply now! We encourage all applicants to check out our website, Instagram, or pop into a store to get a feel for who we are. Applicants must have valid Australian working rights to be considered. Please note: Applications will be reviewed once we’re back early to mid-January. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Yo-Chi Frozen Yogurt team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading shifts Supporting the Venue Leader Maintaining venue standards Key Strengths Customer-first mindset ️ Strong communication skills ️ Previous experience in hospitality or QSR A Final Note: This is a role with Yo-Chi Frozen Yogurt not with Hatch.
