Job Description Oaks Moranbah Suites are looking for a part-time Front Office Supervisor who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team. Key Responsibilities Include: Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests. Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service. Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner. Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience. Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction. Shift Details (subject to change): Part time position - 25 hours per week Rotating roster across Monday to Sunday Office is open Monday to Friday 8am - 6pm and weekends & 10am - 3pm Caretaking relief may be required on an ad hoc basis Immediate start available
