HELPING OUR COMMUNITY LIVE WELL. Client Services Officer (Casual Bank) What to expect: Work offered on a casual, as-needed basis No guaranteed hours or regular schedule Opportunities to pick up shifts across all roles within Client Service Department Variety of duties About you: Highly motivated Reliable and flexible with availability Happy to step in at short notice when required Ability to adapt to varying duties Ability to adapt well to change Have a positive, friendly mindset Ideal candidate will be able to pick up shifts Monday to Sunday: Monday to Friday hours ranging from 0730-2030 Weekends 0830-1600 Public Holidays 0800-1630 Desirable: Experience in i.Patient Management System (IPM) Experience in Oracle Financial Management Information System. Experience in Regional Community Platform (RCP) Requirements for Applications: To be considered for this role, please ensure your application includes a cover letter, a resume, and a separate document addressing all Key Selection Criteria outlined in the Position Description. About the Role The Client Services Department is the central point of access that supports the whole organisation. As the initial contact for many entering our Health Service, the Client Services Unit will provide the "Image" of what Kyabram health stands for and our values of Caring, Inclusive, Collaborative, Versatile and Accountable. We are seeking reliable individuals to join our casual bank to support our team during periods of leave and increased demand. This role is ideal for candidates seeking flexible, ad-hoc work with no set days or hours. Shifts will be offered as required to cover annual leave, sick leave, and other absences. Work may be available across all roles within Client Service Department, including Front Reception, Central Intake, Specialist Consulting Clinic, Ward Clerk and our outreach sites at Tongala and Stanhope. Suitable applicants may also have opportunities to pick up administration work in other departments across the organisation. About KDHS Kyabram District Health Service (KDHS) is a medium-sized rural health service that delivers a range of programs and services including acute, subacute, residential aged care and allied and primary health care services. KDHS has three campuses located in the townships of Kyabram, Stanhope and Tongala. KDHS is a passionate inclusive workplace that promotes and values diversity. We are a culturally diverse organisation with a wide variety of people from different races, cultures, age, gender, ethnicity, physical ability, sexual orientation, religious belief, work experience and education background. We believe diversity drives innovation and we will continue to build and nurture a culture where inclusiveness is a reflex and where there is a deep sense of pride, passion and belonging that transcends any role. https://www.visitkyabram.com.au/community/ What KDHS Can Offer You KDHS is a compassionate, family friendly employer where every employee is a valued team member. Inclusive of a perfect work/life balance, KDHS also provides: A dynamic workplace Free onsite car parking Professional Development opportunities Employee Assistance Program Further Information Download a copy of the position description and contact Leonie Trevaskis, Client Services Manager, Phone (03) 5857 0281 or drop her an email at leonie.trevaskis@kyhealth.org.au Vaccination against Influenza (where mandated) is a mandatory requirement for this role. All appointments are made subject to satisfactory police check. Completion of a Commonwealth of Australia Statutory Declaration is required prior to commencement. KDHS is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. KDHS would like to acknowledge that we operate on Yorta Yorta land and wish to pay our respect to Elders past, present and emerging. We recognise our First Peoples as the Oldest Living Culture on the Planet and their connection to our lands and waterways. Recruitment agencies should note that KDHS does not accept agency resumes. KDHS is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.