Leading the future of reproductive care At Monash IVF we’re trying to change the way society thinks and acts in relation to their fertility. We’re removing stigmas, empowering people to make better decisions and to act earlier. Ultimately, we are trying to improve everyone’s chance of having a family. That’s why it’s so important that the people we select to join our team are genuinely compassionate and caring, and truly want to make a difference. If this sounds like you, read on. Monash IVF Group values each and every one of our employees. Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits. Your professional growth truly matters to us - we’re dedicated to supporting you with meaningful development opportunities, guidance, and a commitment to your success. You will have access to participate in an Annual Mentor Program, as well as a Learning & Development Framework that supports your professional goals. We deeply care about our employees’ physical and mental well-being, as well as work-life balance, fostering a supportive environment where you feel valued, heard, and empowered to thrive both personally and professionally. Enjoy access to CU Health Employee Assistance program and Fitness Passport gym membership! As part of our commitment to you, we offer 12 weeks paid parental leave and exclusive discounts on MIVFG fertility and ultrasound services, providing you with the support you need during life's important moments. As a Nationally Accredited RTO, M Group Reproductive Healthcare Institute, you will be empowered with the skills and nationally recognized qualifications to unlock new opportunities and reach your full potential. About the role: Our IVF Psychologists and Social Workers play an integral part of a patient’s journey at Monash IVF. You are the person our patients engage within our clinic and deliver exceptional counselling services. With passion for outstanding customer service, supported by highly developed skills in counselling, you will directly enhance the patient experience. We currently have multiple positions available across our Clayton and Cremorne clinics, offering flexible work arrangements to suit your lifestyle. Roles range from 2 to 5 days per week, providing an excellent opportunity to balance work and personal commitments while being part of a supportive and patient-focused team. Under guidance from the Team Leaders, your responsibilities will include: Delivering exceptional counselling and customer service to our IVF patients Providing counselling to entering donor and/or surrogacy arrangements, crisis counselling and therapeutic counselling patients Maintaining professional notes and records in line with our company requirements Ideally you will bring the role: Understanding the challenges that our patients experience in reproductive health, you will have knowledge of or be familiar with relevant legislation and will support all Monash IVF patients with empathy. Ideally you will bring the following: Post graduate qualifications in Psychology or Bachelor of Social Work. Registration with AHPRA and membership with APS or AASW Highly developed skills in all facets of counselling Knowledge of legislation relevant to ART (assisted reproduction technology), preferable A willingness to fit in and embrace the Monash IVF Group principles – Care, Collaborate, Communicate, Commitment and Create. A strong customer service orientation and the ability to engage with patients and clinicians Why work with us? At Monash IVF, we are more than just a workplace - we are a passionate and innovative community dedicated to empowering individuals and making a real difference in the world of fertility. Our state-of-the-art facilities provide an inspiring environment where cutting-edge technology meets compassionate care. We believe in fostering a culture of continuous growth and development, offering extensive learning and development opportunities, and our hybrid working model provides the flexibility you need to maintain a healthy work-life balance, while still being a part of a vibrant and fun team. This is more than just a job - it's an opportunity to join a dynamic and supportive environment. If you're passionate about people and ready to make an impact, we’d love to hear from you! If you’re ready to join the brave leaders of reproductive care, please apply now. Closing Date: Friday 30 January 2026 (unless filled prior) Lara Shmidel People and Culture Business Partner recruitment@monashivfgroup.om All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.
