About the Client: Our client is a leading player in the global export industry, is seeking a detail-oriented and customer-focused Export Documentation & Customer Service Assistant to join our dynamic team in Beresfield. If you're passionate about international trade, enjoy working in a fast-paced environment, and are committed to delivering exceptional customer service, we want to hear from you! Key Responsibilities: Export Documentation: Prepare and process all export-related documentation, including shipping instructions, invoices, and customs paperwork. Customer Service: Provide professional and efficient support to international customers, handling inquiries and resolving issues promptly. Liaison: Coordinate with internal teams, freight forwarders, and customs brokers to ensure smooth and timely shipments. Record Keeping: Maintain accurate and up-to-date records of all export transactions and customer communications. Problem Solving: Address any export-related issues or discrepancies, ensuring resolutions are provided in a timely manner. About You: Exceptional attention to detail with a proactive approach to problem-solving. Excellent communication skills, both written and verbal. Previous experience in customer service or export documentation is highly desirable. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of export processes and regulations is a plus, but training can be provided. Why Join Us? This is a permanent, full-time role. Work with a global leader in the export industry. Supportive team culture where your contribution truly matters. Ready to apply? Click APPLY and upload your most resume with a cover letter. For those who are shortlisted you will be contacted when our office reopens on January 5th. About Trojan - Trojan Recruitment Group is a national provider of professional and industrial recruitment, specialising in temporary, contract and permanent employment opportunities across a portfolio of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce.
