This is a Schedule Coordinator Community role with Bolton Clarke based in QLD, AU Bolton Clarke Role Seniority - mid level More about the Schedule Coordinator Community role at Bolton Clarke We’re currently looking for a Schedule Coordinator to join our team, based in our Caboolture office. Apply Now! This is a permanent full-time position, working on a fixed roster, Monday to Friday 8am-4pm. The role will be responsible for providing effective and efficient administrative support and assistance to our clinical and management team and will be scheduling direct-care staff to meet our clients’ needs across the North Queensland region. Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your scheduling skills and analytical thinking. ‘A week in the life’ Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks Receive calls in relation to care recipient/external providers queries and ensure these are responded to in a timely manner Respond to calls appropriately within an administrative capacity Works with roster coordinator to ensure resources meet client demand Liaise with staff and clients in regard to schedule changes What do we need from you? Experience gained in a similar role including the navigation of multiple platforms Problem solving skills Confidence in decision making within a fast-paced environment Strong organisational and communication skills Intermediate computer literacy (MS Office) Team player Why should you join Bolton Clarke? Access to salary packaging benefits – increase your take home pay! Commitment to supporting your professional development Work/Life Balance Private Health Insurance Discounts Employee Assistance Program About Us Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively. Apply today! Our application process takes less than 10 minutes. Click APPLY NOW or if you have further queries about this role, please contact Ashley via e-mail at ahurman@boltonclarke.com.au. Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bolton Clarke team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Scheduling client visits Responding to queries Liaising with staff and clients Key Strengths Experience in a similar role Problem solving skills Strong organisational and communication skills Intermediate computer literacy Team player A Final Note: This is a role with Bolton Clarke not with Hatch.
