The Opportunity We’re looking for a motivated and customer-focused team leader to join our vibrant in-house café. If you thrive in a fast-paced hospitality environment and take pride in delivering excellent service, we’d love to hear from you. The hours for this position are 7:30am – 3:36pm Monday to Friday. This role is ideal for someone with experience in commercial café operations, strong food handling skills, and confidence using POS systems. A high standard of presentation and hygiene is essential, along with a friendly and proactive attitude. What you’ll do Supervise and train café staff including agency casuals. Prepare and serve high-quality coffee and beverages in a fast-paced environment. Monitor and troubleshoot coffee-making equipment; arrange service when required. Deliver coffee training to café and client services staff. Handle orders, process payments, and reconcile daily cash and EFTPOS transactions. Prepare, display, and deliver in-house food and beverage orders. Collaborate with the kitchen on daily menus and promotional themes. Assist with occasional kitchen duties and support after-hours or off-site events. Manage ordering, stocktaking, and invoice processing. Support the Client Services Manager with monthly reporting and budget preparation. Assist with café communications and documentation. Maintain stock rotation and proper handling procedures. Clean and polish crockery, cutlery, glassware, utensils, and food preparation equipment. Clear and clean tables, preparation areas, storage, and display spaces. What you’ll bring Proven experience in customer service within a busy commercial café or hospitality environment Previous experience in a leadership hospitality role Confident in food handling and preparation, with a strong understanding of food safety standards Experience handling cash and understanding of POS systems to generate reports A clear passion for customer service Excellent communication and teamwork skills Competent in operating point-of-sale (POS) systems, including generating basic sales and transaction reports What you can expect from us We’re a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions. We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you. We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals. We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control. For more benefits on offer such as our holistic wellbeing fund or home office allowance please click here . Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm. We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding. Please note, we will be closing for the holidays. We aim to review all applications when we return to the office in mid-January. Team Office Operations Working Pattern Full time Location Sydney Contract type Permanent Contract Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.
