Our client is seeking Restaurant/ Duty Managers to work on a permanent full-time basis at their upmarket hotels in Toowoomba, Darling Downs region. As a Restaurant/Duty Manager, you will be responsible for: Coordinating front and back of the house restaurant and function operations. Engaging with customers regarding concerns, complaints and other queries in a professional manner. Team management directing and overseeing front and back of house, staff/rosters, ensure the maintaining of inventories of stock/supplies, stocktaking and re-stocking across all sections of the business, security, accommodation, F&B, functions (conference/banquet), gaming, cellaring, etc. Ensuring that company policies, procedures and values are met by all employees. Organising and allocating shifts appropriately for employees. Appraising employee performance and providing constructive feedback where necessary to improve workplace productivity. Ensuring health and safety standards are being adhered to across all sections of the venue and enforcing/educating staff where required. Ensuring compliant work practices whether it be under OH&S, Liquor Licensing, etc. Promoting the hotel/restaurant name and brand in the local community through word-of-mouth and restaurant events. Maintaining operational costs and expenses & Liaising with the owners, head-chef and other stakeholders. To be successful in this role, you will: Have a strong understanding of food & beverage, functions, hotel and venue operations including directing/overseeing front of house, security, accommodation, conference/banquet activities, gaming, etc. At least 1 years previous fulltime restaurant management experience (or in a similar field such as a catering operation) Having a cert IV in hospitality or relevant qualifications in, management skills (qualifications in hospitality management- marketing, or event management will be highly regarded) Have a strong focus on effective and efficient customer service. Be punctual, a strong leader, and an organised individual. Be able and willing to work effectively as a team to achieve goals & Have access to reliable transport. Please apply if you have an interest and believe that you have the relevant qualifications and experience to take on this position. The salary is negotiable from $70 -$85K Super depending on experience . Please apply through site or Email Nihal via nihal.w@argworkforce.com to forward your CV or any enquiries you have about the role.
