We are seeking a highly organized and versatile leader to oversee the daily operations in our modern dental practice. Key Responsibilities: Manage the daily operations of the practice. Handle communications with patients and respond to enquiries or concerns. Oversee patient bookings and appointment confirmations. Ensure a warm and welcoming environment for our patients. Manage front desk tasks including HICAPS terminal, billing, and insurance verification. We're Looking For: Proven experience working in a customer centric role in a private healthcare practice. Passion for exceptional customer service. Excellent communication and organizational skills and ability to work independently. Proficiency in practice management software. · Knowledge of standards for practice compliance, especially infection control protocols.