This is a Technology Support Officer role with Queensland Government based in Brisbane, QLD, AU Queensland Government Role Seniority - junior More about the Technology Support Officer role at Queensland Government A new permanent, full-time opportunity to join the Business Systems Team, providing on-site and remote technical support, incident management and request fulfillment at Crown Law. Benefit from flexible work arrangements and work-life balance Enjoy up to 12.75% superannuation and a comprehensive leave benefits About Crown Law As the in-house law firm for the Queensland Government, Crown Law offers a truly unique and rewarding opportunity to provide integrated legal services that directly impacts the State and its people. You’ll join a team that’s trusted to deliver and safeguard Queensland Government’s digital interests. About The Role The Crown Law Business Systems team provides a range of business focused IT services, including desktop and technology support, systems administration, application development and user training. As a Technology Support Officer within this team, you will provide timely IT support, manage user accounts and perform administrative tasks such as audits, data cleansing and asset stock-takes. You will also handle hardware setup and maintenance, contribute to team documentation and knowledge sharing, support team performance and development and identify improvement opportunities to streamline processes. To succeed in this role, we are looking for applicants with the following skills and experience: Proficient with technology, supporting IT teams and staff with technical advice. Skilled in troubleshooting and resolving software issues. Experience providing user support across various applications. Capable of working independently and quickly learning new IT systems and processes. Detail-oriented, ensuring accurate and effective system administration. Strong verbal and written communication skills. Ability to build effective relationships and collaborate well at all organisational levels. Excellent time management, with the ability to prioritise tasks in a fast-paced environment. Experience in either government legal teams or private practice with public sector clients is welcomed. Why Join Crown Law? At Crown Law, you'll find a career that is both rewarding and engaging, with an emphasis on supporting your work-life balance. A permanent and flexible role within the Queensland public sector. Work-from-home options and flexible arrangements, including a 36.25-hour work week. A competitive salary package of $90,868 to $99,582, plus leave loading and a 12.75% employer superannuation contribution. Access to a range of professional development opportunities, including secondments and leadership training. A supportive and inclusive workplace culture that champions diversity, integrity, and respect. A commitment to staff well-being, with initiatives designed to build resilience when managing complex or sensitive matters. We Value Diversity Crown Law is dedicated to fostering a positive and balanced work environment where you can thrive professionally and personally. We encourage and welcome applications from First Nations people, people with disability, LGBTQIA people, people from culturally and linguistically diverse backgrounds and mature age people. How To Apply Please review the attached Role Description before using the “Apply online” button to create a My SmartJob account to submit your application. Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time. Applications to remain current for 12 months. Occupational group Justice & Legal Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Government team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing IT support Performing administrative tasks Contributing to team documentation Key Strengths ️ Technical support Troubleshooting ️ Communication ⏰ Time management Detail-oriented ⚖️ Experience in legal teams A Final Note: This is a role with Queensland Government not with Hatch.
