This is a Relief Duty Officer - Penrith role with Busways Group based in Penrith, NSW, AU Busways Group Role Seniority - junior More about the Relief Duty Officer - Penrith role at Busways Group Relief opportunity to develop and grow your skill set Be part of a fantastic working culture where your contributions are value Dynamic role with varied responsibilities where no two days are the same Looking to grow your professional skills and experience within Busways? Take the leap and apply today to start your journey as a Relief Duty Officer at our Penrith Depot. What You’ll Be Doing Coordinate day-to-day services, bus charters, schedules and timetables in line with the two group roster principles. Ensure all shifts are allocated buses and updated throughout the day. Responsible for the operational roster. Monitor two-way radio. Ensure driver fatigue rules and Busways best practice is adhered to. All entries in HIVE are updated in a timely manner. Cover all weekend work. Coordinate with Yard Supervisors to ensure dispatch of drivers and buses on time Support OCC/Lead Depot with head off and backups when required. Assist OCC with local knowledge if required for diversions and shift allocations. Ensure drivers are fit and ready for work. Perform ad-hoc tasks and other duties as directed Coordinate with Workshops for additional requirements Report BDC faults Update drivers of upcoming diversions, events and rail replacements. What You’ll Bring Knowledge and experience of Busways Operations working environment and its intricacies and a sound ability to communicate and engage with employees at all levels Demonstrated Operations knowledge including service delivery, rostering, incident management and performance management Demonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines Excellent communication skills and the ability to build and maintain successful relationships Strong attention to detail, organisational and time-management skills Leadership capability, experience and demonstrated capacity to coach others. Computer literacy and a good working knowledge of computer systems to provide administrative support. Creative thinker and proactive problem solver Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters. What We Offer You At Busways, we don’t just transport people â we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including: Career growth opportunities Direct access to senior executives influencing major commercial decisions A supportive team culture Employee Referral Program â generous cash bonuses Free secure on-site parking Fitness Passport â discounted access to multiple fitness facilities Confidential support via Telus Health’s Employee Assistance Program Who We Are For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800 people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually. How To Apply Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 11/09/2025. All applicants will receive an outcome via email. Please include the following in your application: A cover letter telling us who you are and why you’d be a great fit for this role! A current resume detailing your experience. Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au. Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds. Please note all applications will be reviewed at the end of the advertising period. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Busways Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Coordinating services and schedules Monitoring operations Supporting team communication Key Strengths Knowledge of Busways Operations Problem-solving skills Leadership capability Computer literacy Creative thinking Organisational skills Why Busways Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Busways Group not with Hatch.
