Certis Australia is a leading provider of integrated security solutions, committed to creating safer environments for businesses and communities nationwide. With a team of over 3,000 highly trained professionals and state-of-the-art technology, we deliver innovative services to ensure the protection of people, property, and critical infrastructure. Every uniform, badge and role represents more than daily duties – it represents impact. From safeguarding lives to creating welcoming experiences, our people go beyond what meets the eye to make communities safer, businesses stronger and everyday moments better. Here, your career isn’t just a job – it’s a purpose. Job Impact: As a Security Officer you will play a vital role in maintaining a safe and secure environment at Kellyville Village including customers, clients, general public and colleagues. Reporting to the Security Supervisor, you’ll manage access control, respond to incidents, and collaborate with hospital teams to support patient care. Your professionalism, empathy, and vigilance will ensure service delivery and operational security without delay or compromise. We are currently recruiting for: 1 x Permanent Part time position Key Responsibilities : Premises Monitoring: Ensure facilities/location remain safe and secure for customers, staff, and visitors. Incident & Emergency Response: Respond calmly and effectively to security incidents, emergencies, and workplace changes. Access Control: Manage entry points and enforce visitor policies to maintain compliance and safety. Routine Patrolling: Conduct checks of perimeters, zones, sites, areas to maintain security integrity and prevent unauthorized access. Incident Response: Respond promptly to alarms, suspicious items, or security breaches, following established protocols and escalating as required. Customer Service: Provide empathetic, respectful assistance to patients, staff, and visitors while upholding security standards. Reporting & Confidentiality: Maintain accurate incident reports and ensure confidentiality at all times. Collaboration: Work closely with hospital staff to support patient care and security operations. Qualifications: Mandatory: ✔ Current and valid State Security Licence ✔ Certificate II in Security Operations ✔ Current First Aid and CPR Certificate ✔ Excellent communication and customer service skills ✔ Professional presentation and strong understanding of security protocols ✔ Ability to manage conflict and maintain professionalism under pressure Benefits & Culture What We Offer: A discount program where employees, and their family members, can save at over 400 retailers Australia wide. A well-being program that provides advice about mental, physical, and financial well-being. Comprehensive Recognition & Reward Program celebrating our Certis Values; Professionalism; Integrity; Customer Focus; Teamwork; Courage; Care and Safety & Purpose; Safer; Smarter; Better. Annual Employee Engagement Survey to ensure the voice of our employees & employment engagement is prioritised. Annual Certis Employee Pinnacle Awards to celebrate excellence. An Employee Assistance Program (EAP) that is available to employees and their families. Cultural diversity is valued and supported. Certis Security Australia Master License Sydney Night Patrol & Inquiry Co Pty Ltd • NSW 400674602 • ACT 17501220 • QLD 41315 • WA SA48240 • NT 345 • SA ISL 178143 • TAS 3020 Certis Security Australia Pty Ltd • NSW 405149073 • ACT 17501742 • QLD 3158254 • WA SA 72311 • SA ISL 235794 • VIC Z05 798 61S • VIC Z05 798 40S • NT 1093 • TAS 458596293 Video
