THE ROLE The Senior Communications and Engagement Officer plans and implements communication activities across all relevant channels led by the Social Services Regulator (SSR). The role will develop, implement, and oversee communication and engagement strategies, translate complex information into simple, readable, and compelling messaging, and interpret and convey data. The role will also support the planning and implementation of major events for staff, stakeholders, and the social services sector. You will play a senior role in building relationships with key stakeholders in complex and sensitive environments. You will apply your communications expertise and insight to identify emergent risks and issues and collaborate to ensure a consistent, integrated, and innovative approach to communications, content and creative development. ACCOUNTABILITIES INCLUDE Develop and implement effective communication and engagement strategies that deliver strong project and outcomes for the sector. Prepare high-quality and timely communication materials to support the Social Services Regulator including external-facing guidance material, stakeholder newsletters, fact sheets, Q&As, advertising and promotional material including banners, brochures. Lead the planning and delivery of a range of stakeholder engagement events and activities, e.g. stakeholder mapping workshops, in-person, and online events, roadshows, information sessions. Build and maintain effective relationships with internal and external stakeholders. Please open the position description to read more. HOW TO APPLY Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please contact SSR HR at humanresources@ssr.vic.gov.au. Please apply to submit your interest in this position.