As a Supervisor, you’ll play a vital role in creating an exceptional in-store experience for our customers while ensuring efficient and smooth operations in our online & service areas. About Us Harris Farm Markets is known for delivering the highest quality fresh food with a unique market-style shopping experience. Proudly family-owned, we operate with a strong commitment to sustainability, community, and local producers. Our stores are vibrant, fast-paced, and driven by nature. Key Responsibilities Lead, coach, and support the customer service team to uphold Harris Farm’s high service standards Manage daily operations of the front-end including registers, online assistance, bakery assistance and coaching our team in service practices and standards Handle escalated customer issues with professionalism and care Drive efficiency through performance monitoring, coaching while promoting teamwork Ensure accurate cash handling and compliance with policies and procedures Champion a safe and welcoming environment for both team members and customers About You We’re looking for someone who: Has previous supervisory or team-leading experience in a retail or hospitality environment Thrives in fast-paced, high-volume settings Leads by example with a customer-first attitude Possesses strong communication, leadership, and problem-solving skills Is adaptable, hands-on, and capable of juggling priorities Has a genuine interest in fresh food and community values Why Harris Farm? Team Culture: Inclusive, collaborative, and people-focused Employee Discounts: 25% staff discount Career Growth: Training and development opportunities across stores and support roles Make an Impact: Be part of a brand that supports Aussie farmers and sustainable practices We look forward to hearing from you soon.
