This is a Process Assistant , Inbound role with Amazon based in Brisbane, QLD, AU Amazon Role Seniority - junior More about the Process Assistant , Inbound role at Amazon We’re seeking for an experienced Process Assistant to join the team at our Fulfillment Center in BNE1 for Day shift. The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path. Key job responsibilities: - Support and work in Inbound and other departments as required, - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, - Providing coverage for Area Managers, - Providing policy follow-up, attendance tracking (duties do not extend to discipline), - Tracking and reporting of ATS/labor hours, - Assisting the floor as an associate resource, training associates and verifying SOP compliance, - Ensuring successful area performance, through tracking, reporting and feedback of associate performance, - Participating in Operational Excellence initiatives in some capacity, - Fully understanding workflow and daily production goals, - Assisting in keeping work area clean and organised, - Identifying and addressing safety hazards within the work area, - Coaching associates to work safely at all times - Referring all job injuries immediately to area manager. - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience working with computers and Microsoft Office products (including Outlook, Word, and Excel) - Experience leading teams - Availability to work 38 hours/week, and overtime as required - Excellent written and verbal communication and interpersonal skills to coach, train and assist team members - Experience within a distribution center, logistics, or manufacturing environment - Leadership experience directly managing others - Experience with performance metrics and lean process improvement Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Amazon team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Supporting and working in Inbound and other departments Providing coverage for Area Managers Tracking and reporting of ATS/labor hours Key Strengths Experience with computers and Microsoft Office products Leadership experience ️ Excellent communication skills Experience in a distribution center or logistics environment Performance metrics and lean process improvement ⏰ Flexibility in work schedule A Final Note: This is a role with Amazon not with Hatch.