This is a Network Engineer role with Data3 based in NSW, AU Data3 Role Seniority - mid level More about the Network Engineer role at Data3 Network Engineer – 3-Month Contract (Likely extension) Engaged via Data3 Our client, a well-established organisation with a complex corporate and manufacturing technology environment, is seeking an experienced Network Engineer to join their IT team on an initial 3-month contract. You’ll play a key role in supporting and maintaining their enterprise network and voice infrastructure, with strong potential for contract extension. This role suits someone who thrives in hands-on operational work, enjoys troubleshooting, and is confident supporting multi-site environments. Key Responsibilities Network Operations & Support Monitor network performance and respond to alerts, outages, and service degradation. Diagnose and resolve Level 2–3 issues across LAN, WAN, wireless, internet, and VPN environments. Complete routine configuration changes on switches, routers, firewalls, and wireless controllers. Assist in troubleshooting carrier/provider issues and escalate appropriately. Maintain network documentation, diagrams, and configuration records. Ensure all changes follow established change-control processes. Network Maintenance Perform scheduled maintenance including firmware/software updates, hardware lifecycle tasks, and patching. Support deployment of new network devices such as switches, routers, access points, and appliances. Assist in maintaining network monitoring systems and alerting tools. Keep network device inventories accurate and up to date. Project Support Support senior engineers in network upgrade and deployment projects. Carry out implementation tasks including device configuration, hardware installation, cabling checks, and testing. Assist with as-built documentation and configuration backups. Support network cutovers and migration activities under guidance. Voice & Unified Communications Provide support for MS Teams Calling, Cisco CUCM, Unity Connection, and related voice systems. Troubleshoot call-quality issues and perform moves/adds/changes. Assist with voice system maintenance and updates. Asset & Configuration Management Record updates to network assets and maintain configuration accuracy. Assist with CMDB updates, equipment labelling, and stock control. Ensure equipment is documented and stored appropriately. Service Desk Escalation Act as a Level 2/3 escalation point for network-related incidents. Resolve tickets within SLAs and communicate clearly with users and stakeholders. Contribute to internal knowledgebase documentation. Skills & Competencies Strong understanding of networking fundamentals (routing, switching, VLANs, STP, basic OSPF/EIGRP). Experience supporting Cisco switches, routers, and wireless technologies. Strong troubleshooting ability and methodical problem-solving skills. Excellent communication and teamwork capability. Customer-focused with the ability to clearly explain technical issues. Qualifications Required: Diploma or tertiary qualification in IT, Computer Science, or equivalent experience. Desirable: Cisco CCNA (or progressing toward certification). Microsoft Azure or Office 365 fundamentals. Experience Required: 2–4 years’ experience in a network support or network engineering role. Hands-on experience with Cisco networking equipment. Experience troubleshooting routing, switching, wireless, and VPN issues. Familiarity with network monitoring tools such as SolarWinds, PRTG, or Cisco Prime. Desirable: Experience in multi-site or manufacturing environments. Exposure to firewall administration (Cisco, Palo Alto, Fortinet, etc.). Basic experience supporting enterprise voice systems. If you’re a proactive Network Engineer looking for your next contracting opportunity and enjoy working across both operational support and project delivery, we’d love to hear from you. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Data3 team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Monitoring network operations and support ️ Performing network maintenance Providing project support Key Strengths Networking fundamentals Cisco equipment support Troubleshooting skills Voice systems support Network monitoring tools ️ Firewall administration A Final Note: This is a role with Data3 not with Hatch.
