$100k super Company vehicle Full-time permanent role Opportunity to work with industry leader in the manufacturing and building products industry Our client is a dynamic industry leader in the building products industry; manufacturing, supplying and installing products to commercial, industrial and residential sectors. Due to growth, we are an experienced and highly organised Operations Manager to oversee and manage the operations within their Newcastle branch. As the Operations Manager, you will be responsible to the General Manager for ensuring the smooth and efficient execution of projects, managing the day-to-day operations, coordinating with various departments, and maintaining a high level of customer satisfaction. This is a leadership role that requires excellent communication skills, strong problem-solving abilities, and a deep understanding of the fencing industry. The role: Manage internal teams including Administration, Customer Service, Estimators, Production, Installers and sub-contactors to ensure customer satisfaction and business requirements are met. Oversee the planning, scheduling, and execution of installation jobs to ensure timely compliance with start dates and completion forecasts. Monitor progress of jobs and analyse jobs that require to be rescheduled or re-allocate. Coordinate with procurement and inventory teams to ensure an adequate supply of fencing materials and equipment. Monitor and control project budgets, expenses, and costs, ensuring adherence to financial targets. Review and update CRM daily specifically Jobs on Issue and Accepted Jobs Develop and enforce quality control procedures to deliver high-quality solutions that meet or exceed customer expectations. Address customer inquiries, concerns, and complaints promptly and professionally, ensuring customer satisfaction and retention. Conduct regular site visits and inspections to ensure compliance with safety standards, building codes, and project specifications. What we're looking for: Experience within a similar role in a manufacturing or service related industry Drives licence Forklift licence Strong ethical leader and management skills Excellent problem-solving, and communication skills. High attention to detail and accuracy. Strong organisational and time management skills without compromising standard, service or quality. Ability to manage multiple priorities and deadlines. Proactive, collaborative, and able to work both independently and within a team. Benefits: $100k super Company vehicle Full-time permanent role Opportunity to work with industry leader in the manufacturing and building products industry If you're ready for the next step in your career and have what we're looking for, apply today! Please note, you will receive an email from us with general screening questions to determine suitability of your skills, experience, salary range for the role. Please ensure you complete these screening questions. For more exciting career opportunities follow A.I.R Recruitment on Facebook, LinkedIn and Instagram. You can also view our jobs on www.airrecruitment.com.au SCR-suzie-ninevski Who is A.I.R Recruitment? A.I.R Recruitment is a national award winning boutique recruitment agency based in Newcastle, driven by passion and the challenge of connecting quality candidates to careers that deliver success. The foundation of our business is built on trust, integrity and the three key fundamental people solutions to Attract, Integrate and Retain. A.I.R Recruitment specialize in permanent recruitment in white collar, blue collar, professional and executive roles. What sets us apart? Our Sales Success Strategy Program developed by their Award winning sales and recruitment professional, Director Suzie Ninevski. Call us on 1800-2-RECRUIT to discuss your recruitment or jobseeker needs.
