Essential Community Program - Support to people in need $44.58 per hour 25% Casual Loading 15% Superannuation salary packaging benefits The position Our programs provide support to people in need from a variety of sectors – justice, homelessness, mental health and education. Samaritan House is the ACT’s only crisis accommodation service for single men. Operating 24/7 and offering 13 beds, the service provides immediate safety, support and connection to longer-term housing pathways for men aged 18–65 experiencing homelessness. We are seeking a dedicated Duty Manager to join our team at Samaritan House. Reporting to the Coordinator Samaritan House, you will be part of a rotating roster and often work as the sole employee on shift, overseeing the day-to-day operations of the House. This is a key frontline role responsible for supporting residents, maintaining a safe and welcoming environment, and ensuring smooth operational functioning. This role is central to ensuring our companions receive high-quality support that promotes dignity, independence, and positive life outcomes. About you To be successful in this role, you will see this as more than just a job! You will bring your proven experience working with and the demonstrated understanding of crisis and the longer term needs of people who are currently homeless within a case management framework. You will also have the ability to work with people who may have mental illnesses and addictions and have awareness of the related network services which assist people in crisis. You will be able to work independently, apply judgement (when working without supervision) including the demonstrated ability to provide a hospitality service and undertake a range of administrative duties. You will have well-developed communications skills along with a proactive, collaborative mindset and demonstrated resilience. Additionally, you will have the capacity to deal with challenging environments and be able to adapt to change. Certificate IV in Community Development/Sector or similar (highly desirable) and/or significant relevant experience in the field and/or extensive and deep expertise in a similar or related role. The program operates 24 hours a day, seven days a week. Availability for weekday shifts is essential for this role, along with flexibility for evening, overnight, and weekend shifts. Please confirm your availability for shifts in your covering letter. Our Offer At Vinnies, we value our employees and are committed to providing a comprehensive range of benefits to enhance the work-life balance and overall well-being of our team. Here are some of the exceptional benefits we offer: Enterprise Agreement Classification – Community Level 4 with an hourly rate of $44.58 per hour 15% Superannuation. Access to salary packaging benefits up to $15,900 per FBT year, with an additional Meals and Entertainment package available up to $2,650 per FBT year to increase your take-home pay. Ongoing professional development opportunities Health and Wellbeing with access to employer assistance program as our employees are our most valuable asset. Our commitment to your wellbeing extends beyond these benefits. We constantly strive to enhance the employee’s experience by introducing new initiatives, fostering a positive work environment, and offering opportunities for professional growth and development. More information To understand this role in more detail, please contact Elizabeth Carr via email Elizabeth.Carr@vinnies-cg.org.au or on 0417 669 147 (during work hours only). Please note that the contact person will not be available to attend to queries during the Christmas shutdown period (COB 24 December 2025 to COB 2 January 2026). Responses will resume after the shutdown period. The position description can be downloaded here For general recruitment information please email our recruitment team at careers@vinnies-cg.org.au To apply please submit your resume and a covering letter telling us why you are the best person for this role. Closing Date: 11.30pm, Monday 12 January 2026 St Vincent de Paul Society Canberra/Goulburn is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds.
