Description Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients within the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of exceptional healthcare in any setting, particularly those that are remote, challenging, and under-resourced. We are seeking a skilled and strategic Operations Manager to support and optimise the delivery of large-scale contracted services across Australia. This is a key leadership role for someone who thrives in complex operational environments, enjoys collaborating with diverse stakeholder groups and is passionate about achieving high-quality, commercially viable service delivery outcomes. Key Responsibilities Lead operational delivery to ensure services are aligned with performance, quality and compliance requirements. Support the development and implementation of operational plans, service delivery frameworks and delivery models. Monitor performance metrics, operational KPIs and reporting requirements. Build strong relationships with internal teams, suppliers and external partners to ensure successful service outcomes. Support contract administration, operational governance, resource utilisation and improvement activities. Contribute to continuous improvement initiatives, quality frameworks, system optimisation and operational maturity uplift. About You You are an experienced operational leader with strong problem-solving capability, commercial thinking and the ability to lead in a fast-paced environment. You are confident working with teams to balance contractual expectations, service requirements and operational realities. Essential: Bachelor’s degree in business, commerce, management or equivalent experience. Experience delivering operational programs or projects involving multiple stakeholders. Strong communication, leadership and stakeholder engagement capabilities. Ability to prioritise, influence and deliver outcomes in complex or dynamic settings. Working understanding of financial controls, reporting and operational governance. Desirable: Experience in healthcare services, operations, governance or compliance environments. Contract management exposure or experience supporting service delivery frameworks. Experience leading multidisciplinary or distributed operational teams. What We Offer Full-time position (part-time may be considered; salary pro-rated based on FTE). Hybrid working arrangements – position can be based in Canberra or Brisbane. Access to 24/7 Employee Assistance Program (EAP). Employee benefits including gym membership and health insurance discounts. Apply Now For further information, please contact Andy Maddison at amaddison@aspenmedical.com . Please note: Aspen Medical will observe a holiday shutdown period from 20 December 2025 to 4 January 2026 . Applications for all corporate roles will be reviewed upon our return to the office on 5 January 2026 . Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience. LI-MS1 Canberra Brisbane
