This is a Administrative Officer (Level 3) - Neurosciences - Ambulatory Care Business Unit role with Sydney Local Health District based in Sydney, NSW, AU Sydney Local Health District Role Seniority - junior More about the Administrative Officer (Level 3) - Neurosciences - Ambulatory Care Business Unit role at Sydney Local Health District Employment Type: Permanent Part Time ; 24 hours per week Position Classification: Adminstrative Officer Level 3 Remuneration: $35.84 - $36.96 per hour Annual leave loading Superannuation Location: Royal Prince Alfred Hospital Requisition ID: REQ625796 About The Role Formed in 1882, Royal Prince Alfred Hospital (RPAH) is a major metropolitan tertiary referral hospital and a principal provider of specialist healthcare. It remains one of the nation’s most respected hospitals, with a distinguished history serving the health needs of local, statewide, national and international communities. The Ambulatory Care Business Unit (ACBU) provides a centralised administrative workforce structure across a variety of Royal Prince Alfred (RPA) Hospital outpatient clinics. The purpose of the ACBU is to ensure centralised processes amongst our outpatient services and to support our staff in providing the best care for our patients. Administrative Officers are often the first point of contact for patients, families and their carers in an outpatient setting. Administrative Officer roles within ACBU are responsible for delivering a high standard of customer service, administrative support and actively contributing to a positive experience for our patients and visitors. For more information, please view the Position Description. Ideal Candidate Ability to work Monday to Friday. Keen eye for detail. Accuracy and precision is a must. A self-starter who is highly organised, competent with technology and can let go of issues like water off a ducks back – a rewarding and challenging Administration role that is not for the faint of heart. Self-organisation and flexibility must come naturally. Ability to cope with difference, take direction and manage possible competing agendas applying a mature risk lens tasks, deadlines and outcomes. Work in a close-knit team that supports and cares for each other’s well-being in a high performing, high volume outpatient clinic in Australia’s largest public hospital. Must have a naturally buoyant personality, can maintain a sense of humour where a smile and can-do attitude is the first response to difficult patients and situations. High level of proficiency with MSO. Experience with patient booking technologies preferred but must be comfortable learning new IT solutions. No job is too small – bring a preparedness to do any task required to ensure the smooth running of the clinic. Calm and collected phone manner with a professional and courteous tone in correspondence. Benefits and Perks! Paid Parental Leave & Annual Leave loading. Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus. Access to free courses, qualifications and coaching via Sydney Education. Access to confidential EAP counselling for staff and their families. Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals. For more information about other benefits, please visit SLHD Benefit. This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months. Working for Sydney Local Health District - NSW Health This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2024_015). SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/ Sydney Local Health District is committed to implementing the Child Safe Standards. For more information about SLHD please visit ‘Working With Us’ To further connect with us, check us out on LinkedIn. For enquiries, please contact Adam Everett on (02) 9515 7565 or email at Adam.Everett@health.nsw.gov.au. Join the team enriching health in millions of ways every day, apply now! Applications Close: 11 January 2026 For Applicant Support and Information, visit ‘Applicant Information’ Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Sydney Local Health District team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Providing administrative support Engaging with patients Collaborating with the team Key Strengths Attention to detail Customer service Technology proficiency Experience with patient booking technologies ️ Self-organisation Calm communication A Final Note: This is a role with Sydney Local Health District not with Hatch.
