This is a Credit Controller - Mascot NSW role with REMONDIS Australia based in Sydney, NSW, AU REMONDIS Australia Role Seniority - mid level More about the Credit Controller - Mascot NSW role at REMONDIS Australia REMONDIS are looking for a Credit Controller to join our team based in Mascot NSW. This position is a 6 Month full-time, max-term contract. Step into a role where you are empowered to work independently, while being fully supported to achieve key team goals and a team culture that values initiative, collaboration, and continuous learning. Key Responsibilities Manage customer accounts and oversee cash collections Respond promptly and accurately to customer enquiries about account status Develop and maintain strong relationships with both customers and internal stakeholders Assist customer service teams with resolving account disputes Prepare and update stop service lists and related data Engage directly with customers to process outstanding invoices and meet KPI targets Work closely with colleagues and leadership to reduce aged debt and minimize financial risk What You’ll Bring Proven experience in high-volume B2B collections, with strong reconciliation abilities A customer-first mindset and the ability to build trust and rapport Strong analytical and problem-solving skills Excellent time management and organizational skills, with a sense of urgency Clear and confident communication skills Ability to work independently, make decisions, and escalate where necessary Tech-savviness and a willingness to learn new systems Experience in the waste industry is a bonus, but what really matters is your motivation, drive, and resilience in a fast-paced environment Who We Are REMONDIS is one of the world’s largest recycling, waste services, and water companies. As the industry evolves at a rapid pace, REMONDIS is leading the way by delivering cutting-edge infrastructure and customer solutions that drive the circular economy. Our customers are at the heart of our business. In this dynamic role, you’ll have the chance to showcase your relationship-building and organizational skills, supported by an experienced management team, while contributing to a company that is deeply committed to environmental sustainability. Why You’ll Stay A supportive team: Join passionate professionals who genuinely care about your growth Autonomy: You’re trusted to take ownership and deliver great outcomes Meaningful work: Make a tangible impact on the environment, the community, and businesses Career progression: With ongoing growth comes real career development opportunities Ready to Join Us? To apply, you’ll need proof of your right to work in Australia. The recruitment process includes a police check and a pre-employment medical, including drug and alcohol testing in line with industry standards. REMONDIS is an Equal Opportunity Employer. We encourage applicants from all backgrounds, especially Aboriginal and Torres Strait Islander peoples, to apply and become part of our diverse and inclusive workforce. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the REMONDIS Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing customer accounts Responding to customer enquiries Building relationships Key Strengths High-volume B2B collections Customer-first mindset Analytical and problem-solving skills Tech-savviness ♻️ Experience in the waste industry Why REMONDIS Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with REMONDIS Australia not with Hatch.
