This is a Content System Specialist - 12 Month Contract role with Suncorp Group based in Sydney, NSW, AU Suncorp Group Role Seniority - mid level More about the Content System Specialist - 12 Month Contract role at Suncorp Group Content System Specialist 12 Month Fixed Term Contract Location Sydney, Melbourne, or Brisbane The Role As a Content System Specialist, you will be responsible for maintaining and performing digital content changes through our Adobe Experience Manager (AEM) platform and connected applications. You will also drive improvements to internal systems and perform regular optimisation. Work across various Insurance product lines to manage and perform updates to our Suncorp Group websites Embrace new technologies to deliver outcomes Your role will enable you to work closely alongside digital Product Owners and a group of in-house digital experts to embrace new technologies & deliver superior outcomes to customers and internal teams. Key Responsibilities Work with the Insurance Digital team and other digital and technology teams to optimise the Group websites for sales conversion & best customer experience Work with stakeholder & partner teams to support timely updates of existing & new content being delivered for the Suncorp website Provide advice on the most efficient delivery of website changes so that they are implemented in a cost effective and timely manner Share information regarding the status of website requests to ensure that stakeholders are well informed Work collaboratively with the members of the Suncorp content management community to share learnings and implement best practices in content management Show strong leadership and support to peers to manage workload, share thought leadership & focus on continuous improvement Skills & Experience Experience or training on the Adobe Experience Manager platform Working knowledge or experience with Content Fragment (CF) & Experience Fragments (XF) Working knowledge or experience with Adobe Forms Working knowledge or experience with the Universal Editor in AEM Working knowledge or experience with Adobe Edge Delivery Services Experience with Adobe Photoshop and other Creative Cloud applications Experience working to deadlines in complex environments Adobe Certification desired Have a working knowledge of web technologies HTML, CSS and JavaScript Sound understanding of Search Engine Optimisation (SEO) and web best practices Have acute attention to detail and sound written and verbal communication skills Experience with QA of web experiences, and new software functionality is desirable Familiar with Agile methodologies and Lean principles will be highly regarded Experience with the Adobe Experience Cloud is desired. About Us Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-20 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners. Culture About Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for: Money magazine’s Bank of the Year and Business Bank for the third consecutive year (2018-2021) Creating our Peace of Mind Package which provides immediate financial relief for customers (2020) Developing our Small Business COVID-19 Relief Package to support our insurance customers (2020) Member of the RE100 Global Corporate Renewable Energy Initiative (2020) Named an Inclusive Employer by the Diversity Council of Australia (2019-2020) Employer of Choice for Gender Equality for sixth consecutive year (2014-2019) Benefits Discounts of up to 25% on our various Insurance, Banking & Superannuation products Flexible working environment and arrangements; genuine focus on work-life balance Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing) We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, social club, Years of Service Recognition) If this opportunity sounds like the challenge you have been looking for please apply online today. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Suncorp Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Optimising websites Supporting content updates Sharing best practices Key Strengths ️ Adobe Experience Manager Content Fragment & Experience Fragments Web Technologies Adobe Certification Search Engine Optimisation (SEO) ⚡ Agile Methodologies Why Suncorp Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Suncorp Group not with Hatch.
