Are you an organised and professional individual with a passion for delivering exceptional customer service? We’re looking for an experienced Receptionist to join our team on a 3-month contract at our Melbourne Support Office. This role is working on site Monday - Friday in our St Kilda Road office. The Role: You will be the first point of contact for visitors and callers, ensuring a welcoming and professional experience. Your responsibilities will include but are not limited to: Managing the reception area and greeting visitors Answering and directing incoming calls promptly and professionally Coordinating mail distribution and booking couriers (local, interstate, and international) Maintaining meeting rooms and common areas Assisting with general administrative tasks and supporting the Executive Assistant as required This role is a 3 month fixed term contract working On-site 5-days per week, based in our St Kilda Road offices The Ideal Candidate: Previous experience as a receptionist or in a customer-facing role Proficiency in Microsoft Word, Excel, and Outlook is highly regarded Strong communication skills and a friendly, professional phone manner Ability to prioritise tasks and work under pressure in a fast-paced environment ABOUT BRANDBANK GROUP: Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE-DAY. WHY JOIN THE BRANDBANK GROUP TEAM? Generous discounts across all Brandbank Brands! Opportunity to work for a uniquely Australian Retail Group with a global vision Supportive team culture and environment Employee Referral Program – be rewarded for referring great new people to our team Health and Wellness initiatives with access to Employee Assistance Program Brandbank Day – An additional day's leave to use however you like – whether it's for life admin, cultural celebrations, or simply recharging. You & Your Mate – Yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter. Sample Sales – Exclusive access to product samples at great prices – a fun and exciting benefit for anyone who loves our brands. Pantry Perks – Free breakfast and snacks available on-site for a quick pick-me-up. End-of-Trip Facilities – Including bike stands, showers, towel service, and ironing boards for those commuting in active ways. To learn more and see all job listings, visit: https://www.brandbankgroup.com.au/our-talent/join-our-team Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.
