This is a Customer Re-engagement Agent - No experience required role with Compare Club based in Brisbane, QLD, AU Compare Club Role Seniority - junior More about the Customer Re-engagement Agent - No experience required role at Compare Club December & January start dates in our Brisbane CBD location Base salary plus uncapped commissions! Paid training and career progression Earn Your Potential with Uncapped Commissions! We are seeking high-energy, results-focused professionals to join our high-performing team in the heart of Brisbane CBD. If you thrive in a fast-paced, high-volume environment and are driven by an uncapped commission structure, this is your next career move. There are multiple positions available to join our team! The Reward: What's In It For You Starting Base Salary up to $65,000 Super (depending on experience). Top performers consistently exceed $130,000 annually with our uncapped commission structure. Work-Life Balance: Enjoy a stable, predictable roster: Monday to Friday, 9:00 AM – 5:00 PM. No rotating shifts. Prime Location: Modern office in the Brisbane CBD. Start Date: Those who want a head start before the Christmas break can start tomorrow or join us after the break on 12th January Training: Comprehensive paid training program with continuous coaching and support Perks: Employee wellbeing program, Monthly award and recognition program, Referral bonus for recommending top talent, Free snack bar, coffee, tea, hot chocolate, Company social events Check out our amazing reviews on Trustpilot! https://au.trustpilot.com/review/compareclub.com.au The Role At Compare Club, we help Australians make smarter financial decisions, saving them money and providing peace of mind. As a Customer Re-engagement Agent, your mission is to re-ignite the interest of past enquirers (warm leads) who have already shown interest in our services. This is a performance-based role where drive and resilience pay off. Key Responsibilities High-Volume Engagement: Make a high volume of outbound calls daily (approx 200 calls), focusing on 3–4 hours of active talk time to maximise lead potential. Target Achievement: Consistently meet and exceed daily and weekly targets (KPIs), specifically achieving 4–6% contact-to-transfer conversion. Effective Objection Handling: Use professional sales scripts and objection-handling skills to navigate conversations and re-engage customers. Seamless Handover: Qualify lead suitability and execute timely, warm transfers to the specialised Broker Team. Skill Development: Commit to daily, results-focused coaching and training sessions to continuously improve performance. About You You are a focused professional who is comfortable with high call volumes and is fundamentally motivated by financial rewards. You see objection handling not as a hurdle, but as a critical part of the job that leads to commission. You Will Thrive In This Role If You Are Target Driven: You possess a drive and motivation to consistently meet and exceed KPI’s and targets in a performance-based role. Financially Motivated: You are highly driven by an uncapped commission structure and are ready to earn significantly above the base wage. An Expert Communicator: You excel at quickly building rapport, getting customers talking, and professionally re-engaging their interest. Resilient and Focused: You maintain a positive attitude and focus, to manage high-volume calls and expertly navigate objection handling. Experience: We are looking for people who are looking to join the industry, as well as proven performers in appointment setting or outbound sales. We provide the best tools, a professional culture, and comprehensive training - you bring the drive and the mindset for massive earnings! Important Information To be eligible for this role, you must be an Australian citizen or hold permanent residency. All successful applicants will be required to undergo a criminal history check. Ready to take control of your income? Apply Now to Join Compare Club! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Compare Club team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Making outbound calls Meeting targets ️ Handling objections Key Strengths High-volume engagement Target achievement ️ Effective objection handling Expert communication Resilience Sales experience Why Compare Club is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Compare Club not with Hatch.
