Job Description Elysia Wellness Retreat is Australia’s leading wellness destination, offering tailored programs and exceptional guest experiences. Our reservations team is the first point of contact for guests, ensuring a seamless booking process. About The Role We are looking for a Casual Reservations Agent to join our front office team. This role involves managing guest bookings, providing exceptional customer service, and supporting administrative tasks. Key Responsibilities Handle phone and email inquiries professionallyProcess reservations accurately using booking systemsProvide information about retreat packages and servicesAssist with guest requests and liaise with other departments
